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Get in touch with Devium’s customer support team. We’re here to help with returns, product questions, or anything else. Always honest. Always USA-made.

Contact Us | Devium Customer Support | Get In Touch

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Devium collects and sometimes saves your personal information for the sole purpose of delivering a fantastic, tailored, and safe shopping experience. Your personal information can be edited by visiting <a href="/account">MY ACCOUNT</a>. If at any time you would like us to delete your information from our records, just shoot us an email at info@deviumusa.com with “PRIVACY POLICY” as the subject&nbsp;and we’ll take care of it for you.
We will never ever sell or rent your email address or any of your personal info to anyone… ever. We will also never ever share your credit card information with a third party, except those we’ve chosen to partner with to process payments who, you’ll be happy to know, we trust with our lives.
We use cookies not only to better understand how you use the Devium site, but to make the shopping experience easy, straight forward, and as convenient as is humanly possible.
From time to time, as tools evolve and our process improves, we may use your information in ways not disclosed in this notice, but not to mess with you or gain some kind of advantage in our customer/retailer relationship. Things change, that’s all. And when they do, we’ll let you know what’s happening so things don’t get weird. Cool?&nbsp;Cool.
&nbsp;
<meta charset="utf-8">Devium USA is committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your information. Information We Collect Personal Information: When you visit our website or interact with our services, we may collect personal information such as your name, email address, phone number, and billing information. Usage Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, pages visited, and time spent on our site. Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns. How We Use Your Information Provide Services: We use your personal information to fulfill your requests, process transactions, and provide customer support. Improve Services: We may analyze usage data to improve our website, products, and services. Marketing: With your consent, we may send promotional emails about our products, services, and special offers. Legal Compliance: We may use your information to comply with legal obligations or respond to law enforcement requests. Information Sharing: We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. We may disclose your information in response to a legal request or to protect the rights, property, or safety of our company, users, or others. SMS Privacy Policy No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
<meta charset="utf-8">When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting&nbsp;<a class="c-link" data-stringify-link="https://app.retention.com/optout" data-sk="tooltip_parent" href="https://app.retention.com/optout" rel="noopener noreferrer" target="_blank">https://app.retention.com/optout</a>
 Your Choices You have the right to access, update, or delete your personal information by contacting us. You may opt out of receiving promotional emails by following the instructions in the email or contacting us directly. We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Contact Us If you have any questions about this Privacy Policy or our practices, please contact us at 530-200-8950 or email us at lifelong@deviumusa.com This Privacy Policy was last updated on 12/9/2024

Privacy Policy

<div style="text-align: center;">We offer full refunds on returned items within 30 days as long as they are unworn, unwashed, and not damaged.</div>
<div style="text-align: center;"> </div>
<div style="text-align: center;">The begin a return, visit our portal <a href="https://shop.deviumusa.com/apps/redo/returns-portal">HERE</a></div>

Refund Policy

<h3>U.S. Shipping</h3>
We’re proud to offer free standard shipping to all 50 states on Devium orders of $125 or more. For orders less than that, shipping is a flat $8.95.&nbsp;
<h3>International Shipping</h3>
We now offer international shipping on all orders. Simply enter your mailing address and select your preferred form of shipment at checkout.&nbsp;
Please note that duties, taxes and carrier brokerage fees are strictly enforced, and are not included in the order amount at checkout. These will be assessed upon delivery by the postal carrier, and must be paid by the order recipient. If duties are declined and the package is sent back to us we will not refund your shipping and may apply a restocking fee up to $100.&nbsp;

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